Terms — Peak Slope

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Clause 1

Acceptance

By browsing this site, sending an inquiry or accepting an invoice you agree to these terms. If you are buying for a company, you confirm you may bind it. If you do not accept these terms, do not send an inquiry.

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Clause 2

This site is an inquiry showcase

Nothing here is a checkout. There is no cart transaction, no card form and no online payment of any kind. Item pages and prices are an invitation to inquire, not an offer capable of acceptance by a click. Every sale is concluded in writing by email or WhatsApp and settled on a formal invoice.

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Clause 3

Quotes and when a contract is formed

We quote stock, price, freight class and lead time in writing. A contract exists only when we issue our written order confirmation or invoice and you accept it, whichever we state. Until then either side may walk away. Quantities, colours, pole lengths and pack sizes in the confirmation are the agreed specification; anything not written down is not part of the deal.

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Clause 4

Prices and currency

Prices are quoted in US dollars (USD) and exclude destination duties and taxes unless we state DDP in writing. Prices on the site are indicative and may change with fabric cost, freight rates and currency movement. The price in your confirmation email or invoice governs. We may correct an obvious typographical error before you pay, and we will say so plainly.

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Clause 5

Expedition and lead-time orders

Custom pole lengths, non-standard pack torso sizes, bulk fleece and shell runs and out-of-stock mill dates are made or bought to order. We give a dated lead time in writing and we keep you informed if a mill slips. Such orders are confirmed with a deposit stated on the invoice, and once cutting or assembly has started the order cannot be cancelled for change of mind. A missed expedition date caused by a supplier delay is not a breach if we told you the date was estimated and we notify you as soon as we know.

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Clause 6

Payment

We accept the methods named on the invoice, typically bank transfer in USD, and where agreed a regulated card or transfer service. Payment terms are stated on the invoice; we may require cleared funds before dispatch. Bank charges, intermediary fees and currency conversion costs are the payer's. Goods remain our property until payment clears in full.

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Clause 7

Dispatch, lead time and shipping

We ship from Hong Kong. Standard orders are packed within three working days of cleared payment; the transit estimate is the courier's, not a guarantee. Poles ship in a rigid tube, stoves and bottles in double-wall cartons, shells and fleece in a water-resistant mailer inside a carton. See shipping for typical transit times by region.

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Clause 8

Import duties on bulky freight

Unless we have agreed DDP in writing, you are the importer of record and you pay import duty, VAT or GST, customs clearance and any brokerage fee. Bulky freight is rated on volume as well as weight, so a carton of packs or a tube of poles may attract a higher dimensional charge than its weight suggests; we show the packed dimensions before dispatch so there is no surprise. If you refuse a shipment, the return freight and any duty charged back to us are deducted from the refund.

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Clause 9

Your duty to inspect on delivery

Inspect the carton before you sign, and the contents within 24 hours. Check the pole tube for crushing, the seam tape for lifting, the shell for transit creasing and the stove for a bent burner stem. Report visible damage on the delivery note and photograph the carton, the label and the item the same day. Hidden damage must be reported within three days of delivery. Delay weakens or removes the courier claim, which limits what we can recover for you.

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Clause 10

Risk and title

Risk passes to you when the goods are handed to the carrier on an FOB or similar basis, or when you or your forwarder take delivery. Title passes when we have received payment in full. Where we have agreed DDP in writing, risk passes on delivery to the address on the invoice. Insure anything valuable: poles and stoves travel through several depots.

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Clause 11

Returns, faults and warranty

Returns are governed by our returns policy: 14 days from delivery for unused kit, transit damage reported within 24 hours, manufacturing faults covered as a warranty matter for 12 months. Wear from genuine trail use is not a fault. A return number is required before any parcel is sent; unsolicited returns are refused.

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Clause 12

Product variation

Colour between batches, the shade of an olive or slate dye lot, the exact tone of a titanium finish and small weight differences of a few grams are normal. Weights are nominal. Fabric with a stated hydrostatic head is tested on a sample, not on every metre. These are not defects.

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Clause 13

Intellectual property

The text, photographs, specifications and layout on this site belong to us or are used with permission. You may quote a specification with a link back to the page. You may not copy the site wholesale, resell our images, or use our name on a product listing without written permission.

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Clause 14

Acceptable use

Do not scrape the site, probe it for vulnerabilities, submit false inquiries, or use the contact channels to send bulk advertising. We may refuse an inquiry or cancel an unshipped order where we reasonably suspect fraud, a sanctions issue or abusive conduct, and we will return any cleared payment for goods not shipped.

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Clause 15

Third-party links

We may link to a courier tracking page, a mill or a standards body. Those sites are not ours and we are not responsible for their content, their cookies or their privacy practices. A link is not an endorsement.

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Clause 16

Disclaimer and limit of liability

We describe our kit honestly, with tested figures and stated limits. We do not promise that any item suits a particular route, climate, load or skill level; those decisions are yours, and outdoor activity carries risk that no equipment removes. To the extent Hong Kong law allows, our total liability for a claim is limited to the invoice value of the affected goods plus the freight you paid on them. We are not liable for indirect or consequential loss, lost trip costs, or loss of earnings. Nothing here excludes liability for death or personal injury caused by our negligence, for fraud, or any right a consumer has that cannot be waived.

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Clause 17

Force majeure

We are not liable for a delay or failure caused by something outside our reasonable control: typhoon, flooding, port closure, air-freight embargo, customs strike, mill fire, epidemic controls, war or sanctions. We will tell you promptly, hold your payment against the order, and offer either a new date or a refund of anything not yet shipped.

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Clause 18

Governing law and jurisdiction

These terms and any contract made under them are governed by the laws of the Hong Kong Special Administrative Region. The courts of Hong Kong have exclusive jurisdiction, and you agree to submit to it. Before issuing proceedings, write to us: most disputes are a freight charge or a specification misread, and both are cheaper to settle in an email.

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Clause 19

Changes and severability

We may update these terms; the version in force is the one on this page when you accept an invoice, and a material change will be noted in our next reply. If a clause is found unenforceable, the rest stays in force and the unenforceable part is read down to the minimum needed to make it valid.

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Clause 20

Contact

Questions about these terms, an invoice or a shipment: HKHBIN@outlook.com, or WhatsApp +852 96606754. Our registered office is ROOM 701, UNIT 127, 7/F, TOWER B, NEW MANDARIN PLAZA, 14 SCIENCE MUSEUM ROAD, TSIM SHA TSUI, HONG KONG.